Lack of Transparency in Houston, T.X.

I am quite happy to say that your insane business practices will soon be coming to an end.

http://www.hhs.gov/valuedriven/

Do you honestly think that any other business could get away with not providing up-front pricing? You actually expect me to visit in-person to determine whether you have a fair price for services? Try calling Walmart or IHOP or any other business that sells standardized products, you will find that they will be happy to publish those prices. Most of those businesses publish their prices on the Internet.

Prepare to be blogged about as a fine example of what cannot continue.
Do let me know if you decide to change your policy so that I can
update my blog piost.

http://www.fredtrotter.com

-FT

On Mon, Nov 2, 2009 at 3:31 PM, Midtown Dentistry
<censored@midtowndentistry.com> wrote:
> Good afternoon Mr. Trotter,  Thank you for contacting Midtown Dentistry.  We
> don’t give quotes over the phone or emails.  I will be happy to give you an
> appointment for and exam and consultation.  At this appointment you will
> have a full exam, consultation & x-rays.  Dr. Penchas will go over all of
> your needs and you will be given a treatment plan will all costs involved.
> Please call me at the phone number below so that I may assist you with an
> appointment.  Thank you again,
>
>
> Glenda Cornell
> Midtown Dentistry
> 315 Westheimer
> Houston, Texas 77006
> censored
>
> —–Original Message—–
> From: Fred Trotter [mailto:censored]

> Sent: Monday, November 02, 2009 11:13 AM
> To: censored
> Subject: Contact us message
>
> Contact Us Message
>
> Name : Fred Trotter
>
> Email : censored
>
> Phone :  censored
>
> Message:
>
> Hi, I need to have a extensive cleaning done (according to my previous
> dentist) and I would prefer to have it done under general anesthesia. I will
> be paying cash, so I would like to know the cost of an “extensive” or “deep”
> cleaning under general anesthesia factoring in any cash discounts you may
> offer
>
> Regards,
> -FT
>

3 thoughts on “Lack of Transparency in Houston, T.X.”

  1. Very sad story. I had the opposite experience. I called the dentist and asked for them to not only tell me the pricing, but to check with my insurance company so that I knew how much I’d have to pay compared to the insurance company. They happily did it for me (at least that’s my impression).

    I went in for my first visit today. As long as I don’t get a surprise bill in the mail I’ll be happy.

    Sadly, what you describe sounds like the Just Brakes model where they give you free pads and then charge you up the ying yang for all this other “safety work” that you really don’t need.

Comments are closed.